People’s Credit Union has announced the promotion of Yanika Reynolds to Loan Servicing Lead, reporting to Jerrica McGaw, Head of Loan Servicing. In her new role, Ms. Reynolds will work closely with McGraw in coaching and mentoring the Loan Servicing team, fostering a culture of collaboration, accountability, and member-centered service. Reynolds will also work closely with other departments by providing guidance on policies, procedures, documentation, and technical processes. “For ten years