Cloud SysOps Administrator

Rhode Island College invites applicants for the position of Cloud SysOps Administrator. This is a full-time, calendar year, continuing position.

Plan, design, implement, operate, monitor, and support technical solutions relating to all cloud services needs of the college.

Within Information Technology Services (ITS) the Systems Operations team is responsible maintaining and operating the on-premise data centers and the multi-cloud virtual data center and collaboration infrastructures. Rhode Island College is a regional comprehensive public college that serves approximately 6,400 undergraduate, graduate and doctoral students through its five schools: the Faculty of Arts and Sciences, the Feinstein School of Education and Human Development, the School of Business, the School of Nursing and the School of Social Work. Established in 1854, we are Rhode Island’s first public institution of higher education. The college is located on a beautiful 180-acre suburban campus in the vibrant city of Providence, and has satellite locations at the Rhode Island Nursing Education Center in Providence’s Innovation District and the Rhode Island College Workforce Development Hub in Central Falls, RI. We are known throughout the Northeast for high-quality academic programs, small class sizes, personalized, hands-on learning experiences, world-class faculty, and high value compared to other four-year institutions.

Required qualifications:  

• Bachelor’s degree or equivalent experience

• Minimum of six years’ experience in the design, installation and maintenance of computer systems, server administration, cloud technology, SysOps/DevOps engineering of which two years’ experience shall be in the area of cloud services technical support.

• Demonstrated competence in the management of cloud collaboration platforms (such as Microsoft 365 and Google Workspace) and cloud services (such as Microsoft Azure, Google Cloud Platform, and Amazon Web Services)

• Demonstrated experience in Microsoft Windows server/system administration;

• Demonstrated knowledge, understanding, and fluency of data networking and data security principles and practices;

• Demonstrated ability to learn and use a wide variety of technologies and tools;

• Demonstrated ability to show initiative, leadership, and coordinate efforts where needed

• Strong interpersonal skills.

• Ability to work independently as well as effectively and collegially with faculty, administrators, students and colleagues.

• Excellent analytical, organizational and communication skills.;                                                                                                                                           

Preferred qualifications:  

• Demonstrated experience in Linux server/system administration;

• Demonstrated experience and fluency in networking, security, high-availability, and disaster recovery concepts as these relate to cloud platforms;

• Demonstrated experience in production and maintenance of technical documentation, both for internal users, as well as for external communication;

For a full job description, which includes additional responsibilities and requirements for the position and application procedures, see https://employment.ric.edu/.  Candidates must apply on-line, using Rhode Island College’s PeopleAdmin Applicant Tracking system.